At Qingdao Haozhifeng Machinery Co., Ltd., we understand that precision manufacturing goes beyond just delivering high-quality metal components—it also includes delivering a complete, reliable service experience. From the first inquiry to after-sales support, our team is committed to providing responsive, professional, and transparent communication throughout every stage of cooperation.
This full-service approach has helped Haozhifeng build long-term relationships with global customers in the fields of CNC machining, casting, and forging.
Pre-Sales: Fast Response, Technical Support, and Custom Solutions
In the pre-sales stage, Haozhifeng focuses on understanding your needs in detail. Whether you require custom CNC machined parts, precision-forged components, or special alloy castings, our experienced sales engineers are ready to support you with:
•Quick quotation responses (within 24 hours)
•Engineering evaluation of drawings and 3D files
•Material consultation based on usage conditions
•Flexible design support for prototypes or small-batch sampling
Thanks to our deep technical knowledge and strong supply chain, we help customers refine product specs before production begins—saving time and cost downstream.
In-Sales: Rigorous Production Control and Transparent Communication
Once an order is confirmed, our in-sales service ensures smooth production tracking and clear communication. Each order is handled with attention to detail:
•Production status updates with photos/videos
•Mid-production quality checks & dimensional reports
•Custom packaging and labeling as per customer requirements
•Delivery timeline control to meet shipping schedules
Our clients especially appreciate our open and regular updates during manufacturing, which build trust and allow real-time adjustments when necessary.
After-Sales: Ongoing Support and Quality Assurance
Our commitment doesn’t end at delivery. Haozhifeng provides reliable after-sales service to ensure customer satisfaction:
•Documentation support (COC, material certificates, test reports)
•Problem-solving for any dimensional or functional issues
•Feedback follow-up for product improvement
•Long-term spare parts supply and reorder support
In rare cases of quality concerns, we respond immediately with a clear corrective plan. This is part of our zero-compromise attitude on consistency and responsibility.
Why Choose Haozhifeng’s Full-Cycle Service Model?
By integrating engineering, production, logistics, and after-sales under one roof, Haozhifeng offers a level of coordination and reliability that many trading companies and small suppliers cannot match. Our core advantages include:
•One-on-one project management
•15+ years of experience in mechanical parts exports
•Support for low MOQ and new product development
•OEM & ODM capability for global customers
Whether you're sourcing custom CNC brass parts, carbon steel forged hooks, or aluminum cast sign brackets, our full-cycle service ensures a worry-free experience—from inquiry to delivery and beyond.
About Qingdao Haozhifeng Machinery Co., Ltd.
Based in Qingdao, China, Haozhifeng Machinery specializes in the production of precision CNC machined parts, forged steel components, and custom metal hardware. With strong capabilities in machining, casting, and forging, we serve clients across North America, Europe, and Asia.
Our mission is to combine reliable product quality with responsive service, helping customers around the world reduce procurement risk and gain efficiency in their supply chains.
Whats App number: +86 18661715326
Phone: 19050516721/contact.html
E-mail: info@hzfcasting.com
